Want to change your password?
Step 1: Open account settings
If you are still logged in, tap the 'Account' button in the bottom right of the navigation bar.
Step 2: Navigate to Security
In the menu, choose the 'Security' option.
Step 3: Choose 'Change Password'
Find the 'Password' heading and tap 'Change Password'.
Step 4: Enter new details
Enter your current password and your new password. Ensure it meets the requirements: at least 8 characters, a special character, a lowercase letter, an uppercase letter, and a number.
Step 5: Confirm
Tap the blue 'Change Password' button. Your new password is now active.
Forgot your password?
Step 1: Start recovery
On the login screen, tap 'I forgot my password'.
Step 2: Enter email
Enter the email address linked to your Coinmerce account and tap 'Send'. You will receive an email with instructions.
Please note: If you do not receive the password reset email, please contact us via the chat on our website or by sending an email to [email protected].