Please contact us immediately to investigate whether we can still cancel the transaction. Please provide all transaction details and any additional information you can share. If the cryptocurrency has not yet been sent, we may be able to refund part of the amount. Additionally, report the incident to the police and, if applicable, to your bank. You can file a report online or visit your local police station. It is essential to always report fraud, even if you have lost money, as this helps the police prevent future fraud cases. Unreported fraud affects statistics and can mean that law enforcement agencies receive fewer resources to combat fraud. If the fraudster has access to your Coinmerce account, we recommend that you immediately change your password. Also, change your email password if the fraudster has access to it as well.