If you cannot trade yet, receive or send with your new Coinmerce account, it may be that we are still missing data from you. A message will appear when you log in to your Coinmerce account to verify either your ID card or your bank details. If this is not the case, please contact out support department.
Why can't I trade with my new Coinmerce account?
In this article, you will read about potential trading restrictions on your new Coinmerce account and how to unlock full buying and selling features by completing required identity verification.