You‘re not happy with us
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Please send a message to our support department ([email protected]) and mention what you are not happy with. Our colleagues will do everything they can to help you.
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Has your complaint not been resolved to your satisfaction? Please ask our Customer Support colleague to forward your messages to the Compliance department.
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In order for your complaint to be dealt with as quickly as possible, please provide the following details:
- name
- address
- e-mail address
- description of your complaint
- what solution you propose yourself
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Our Support or Compliance department will contact you as soon as possible, to discuss a solution or to request additional information.